India — DPDP Act 2023

Grievance redressal

For users in India. Governed by the Digital Personal Data Protection Act 2023.

Designated grievance officer

Roumi Gop

Co-Founder, Kretell

How to submit a grievance

Email privacy@kretell.com with the subject line: DPDP Grievance: [brief description of your concern]

Response timelines

AcknowledgementWithin 3 business days

ResolutionWithin 30 days

Escalation

Unresolved grievances may be escalated to the Data Protection Board of India

This page satisfies the grievance redressal requirement under Section 13 of the Digital Personal Data Protection Act 2023 (India).